Frequently Asked Questions

Mastradia is a legally registered investment brokerage firm. We provide a platform for strategic and secure investments in stocks, forex, and cryptocurrencies, managed by a team of professional experts and intelligent trading systems.

Getting started is a simple four-step process: 1. Register for a free account. 2. Complete the mandatory KYC verification. 3. Deposit funds into your wallet using our supported methods. 4. Choose an investment plan that suits your goals. Our expert team then begins managing your investment.

The minimum investment amount varies by plan. Our 'Starter Plan' begins at $100. For specific minimums on all our packages, please visit our Investment Plans page for a detailed breakdown.

We offer a diverse range of asset classes to build a balanced portfolio. This includes major and minor Forex pairs, a wide selection of global Stocks, leading Cryptocurrencies like Bitcoin and Ethereum, major Indices such as the S&P 500, and key Commodities like Gold and Oil.

You can request a withdrawal at any time from your account dashboard. Go to the 'Withdrawal' section, choose your preferred method (e.g., BTC, ETH, USDT), enter the amount, and submit your request. Withdrawals are typically processed within 24 business hours.

Yes. Security is our top priority. We employ multi-layered security protocols, including SSL encryption, two-factor authentication (2FA), and cold storage for the majority of our digital assets to ensure your funds and data are protected against unauthorized access.

No, Mastradia operates with full transparency. We do not charge any management fees, trading commissions, or hidden fees. The profit percentages shown on our plans are what you receive. The only external costs are standard blockchain network fees for crypto transactions, which we do not control.

KYC (Know Your Customer) is a standard regulatory requirement in the financial industry. It involves verifying your identity using government-issued documents. This process is crucial for preventing fraud, combating money laundering, and ensuring the overall security of our platform for all users.

All forms of trading and investment carry inherent risks due to market volatility. While our expert strategies are designed to maximize profits and mitigate losses, no returns are ever guaranteed. It is possible to lose money, and we advise all clients to invest responsibly and never invest more than they are willing to lose.

We provide a powerful and intuitive proprietary WebTrader platform, accessible directly from your browser with no download required. We are also working on integrating MetaTrader 5 (MT5) to offer even more advanced charting and analysis tools.

Leverage allows you to control a larger position with a smaller amount of capital. For example, a 10:1 leverage means you can control a $1,000 position with just $100. While it can amplify profits, it also significantly increases the risk of loss. It is a powerful tool that should be used with caution and a solid risk management strategy.

Yes, we believe in learning before earning. All registered users have access to a free demo account funded with virtual currency. This allows you to practice your trading strategies and get familiar with our platform in a risk-free environment.

Cryptocurrency deposits are typically credited to your account after 3-6 network confirmations. Withdrawals are processed by our finance team within 24 business hours. The time for funds to appear in your external wallet depends on the respective blockchain's speed.

Mastradia is a legally registered company operating under the laws of its jurisdiction. We adhere to strict AML (Anti-Money Laundering) and KYC (Know Your Customer) policies to ensure a compliant and secure trading environment. For specific details on our regulatory status, please refer to our legal documents.